Mycci Speed Test

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  1. The internet speed test result displayed on the screen basically has four components i.e. Download speed, upload speed, ping speed and jitter speed. Let us see what they indicate. Download Test: Measured in Mbps the download speed of your internet connection tells that how quickly your device downloads data from the internet.
  2. Find out your internet download and upload speed in mbps per second with our internet speed test! Get lightning fast internet speeds starting at 100 mbps with Spectrum.

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Why are my speed test results lower than my plan speeds?It is important to understand that this test does not measure the speed of the internet connection to your home, it measures the speed of the internet connection to a device within your home. Results are often lower than plan speeds due to various factors outside your internet provider’s control, including WiFi conditions and device capabilities. With that in mind, if you run a speed test from a device with an expected WiFi speed that is lower than your plan, the results will be limited to roughly your device’s expected WiFi speed.

Tips to improve your speed

  • Step 1: Move the device closer to your WiFi gateway. The closer you are to your gateway, the less chance for signal interference.
  • Step 2: Make sure the WiFi gateway is in a clear space, which allows the signal to travel and expand for better speed and coverage. For best results, do not place it on the floor or in a cramped space like a cabinet, closet, or drawer.
  • Step 3: Avoid interference. Place your WiFi gateway away from large household items and other electronic equipment that may block your signal.
  • Step 4: Relocate your Wi-Fi modem or router to the center of your home to increase its coverage potential.
  • Step 5: Manually restart your Wi-Fi modem. Unplug the power cable, wait one minute, then plug it back in.
  • Step 6: Consider the age of your connected device.

How speed is delivered to your connected devices

Our high-speed data plans are designed to support the bandwidth needs of many devices at the same time. Internet service is delivered to your home and as you connect different devices, it is divided and shared among them, reducing the speed of data transmission. Think of it as a huge water pipe running into your home, with a network of smaller pipes branching off of it to carry water to different areas: with each intersection point, less water flows through each pipe. So, the more devices you have connected to the internet in your home, the more bandwidth you’ll need to maintain high speeds across them.

What speeds to expect from different devices

The age of your device has a big impact on the speed test results. Newer devices are capable of much more speed than older devices.

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Here is what you should expect your device speed to be:

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Computers

Year ReleasedExpected WiFi Speed
2011 - present150-500 Mbps
2007 - 201075-150 Mbps
2006 & earlier25 Mbps

Phones ad Tablets

Year ReleasedExpected WiFi Speed
2011 - present75-300 Mbps
2007 - 201025-75 Mbps
2006 & earlier25 Mbps

Why do I get a “socket error” message?
An error may result from having the speed test open in more than one browser tab or window. The test may fail to complete and display the following message:
“A socket error occurred during the Upload test. Please try again later.”

To prevent this error, and get the most accurate test results, close all other browser tabs and windows before running.

If you continue to get a socket error message, or another type of error message, please provide feedback by emailing us at [email protected] Please, include your OS/Browser information.

Why is the location I usually pick missing from the City list?
We first complete a latency test to our servers, and if a server does not respond within a specified time frame, it is not included in the City list.

Mycci Speed Test Results

A slow response can be caused by latency or packet-loss between the client and server, or particularly high Internet usage (during peak hours). Do try the test again in a little while.

In which browsers does the Speed Test work best?
For best results, use the most recent version of your favorite browser. But at minimum use Firefox 53, Chrome 59, Safari 10, IE 11, or Edge 13 or higher. Test speed okla. If you are unable to see Speed Test, though other content appears on the speed test page, check your browser's security setting. Try lowering the setting from High to Medium-High, or even a bit lower, to allow the broadband test application to load.

Why am I receiving “Could not connect to the Internet” errors when I am connected?
In some cases, firewall and security software can prevent the test from running and generate a 'could not connect' error. Temporarily lowering the severity should allow the broadband test to run. Be sure to turn it back on before leaving our website.

Why didn’t the test choose the server location nearest me?
Our Speed Test automatically detects the optimal server host location for testing, which is not necessarily the closest server host. This is due to real-time network circumstances like number of hops, or current traffic load on each test server. Change the selection using the Change City drop down function directly underneath the Start Test button.

Why is my speed lower than expected?
Several factors may slow your connection, resulting in lower-than-expected speeds. Try these simple suggestions below. But if your slower speeds persist, contact your broadband service provider to see if they can determine the issue.

  1. Be sure to stop any downloads or programs that may be using your connection while running the test.
  2. When using a wireless connection, there may be wireless interference. Try using a wired Ethernet connection instead.
  3. Try rebooting your modem or router and then running the test again.

What is “Throughput” and what factors affect my results?
There are many factors that impact your speed test results. Throughput problems in your local area network, IP or access overhead, and network design all play a role. Please read the definitions and examples below to learn more about these factors.

  • Download
    Download is a measure of how fast your connection delivers content to your computer or local area network.
  • Upload
    Upload is the measure of how fast content is delivered from your computer or local area network to others on the Internet.
    For businesses or power-users, download and upload speed should match or at least be very close. This is important for applications like VoIP, on-line gaming and other interactive programs. Upload speed is even more important if you are operating a server at your location. If achieving optimal upload speed is a concern, consider Ethernet or T1 services.
  • Kbps
    Kbps transfer rate = kilobit per second transfer rate. There are 8 bits in a byte, so we would divide kbps by 8 to get KB/sec transfer rate.
  • Mbps
    Mbps transfer rate = megabits per second transfer rate. 1000 kilobits equals one megabit. One megabit per second equals 1 million bits per second. Mbps is the industry-standard used by ISPs.
  • MBps
    MegaBytes per second. There are 8 megabits in one megabyte.
  • Transfer Rate
  • Transfer rate is speed at which data can be transmitted between devices. As files to download become increasingly larger, the highest data transfer rate is most desirable.
  • Throughput
    Throughput is the maximum amount of communication or messaging that can be transmitted through a communication channel during an elementary unit of time, usually, in a second.
    Depending on the type of channel, the addressing mechanism used in that channel, the type of messages are being transmitted and how secure the transmission needs to be—along with physical attributes like temperature, humidity and signal-to-noise ratios—actual measured throughput will vary.

An Example of Throughput
You have Ethernet 8.0 Mbps service and need to transmit an email which is exactly 1MB in size You may expect it will take exactly 1 second to transmit that message. But it will actually take longer as the total information that needs to be transmitted is more than 1MB. The total information is called Payload. The channel needs to not only transmit the payload but also some addressing details like where it is coming from and where it is destined to.

The device that sends this email will break down the message into smaller pieces and package them into what are called IP Packets. The size of these packets is usually determined by your Local Area Network. Some have smaller size, so the message will take more IP Packets to transmit; while others may have larger size which needs fewer IP Packets. Each IP Packet also contains an IP Header. This is where the information like the source IP Address, the destination IP Address and additional information about the payload is included. IP Header is usually 20 Bytes (160 Bits) long.

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Assuming that this customer uses 100 Byte payload, each IP Packet will now be 120 Bytes long. And that 1MB message will have to be broken down into 10,000 payload pieces. That means to transmit the whole message the channel really needs to transmit about 1,200,000 Bytes or 1.2 MB or 9,600,000 bits. It will take at least 1.2 seconds to transmit all these bytes on this 8 Mbps service assuming that all these IP packets with the payload arrive without any errors and not needing re-transmission. This is called IP Overhead.

Actual Throughput will always be less than line rate of the access service that is communicated by your provider—and this is all based on IP Overhead only. Ethernet services also have a Layer 2 or Ethernet Overhead. Other services may have ATM, Frame Relay or other kinds of Overhead depending on the design. All of this may contribute to a slower bandwidth throughput than what you are expecting.

Other frequent factors influencing throughput:

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  • The number of devices sharing the access circuit and the activity the other devices are generating while the test is running
  • A rogue LAN port that is clogging the LAN with transmission
  • A leaky LAN port which degrades LAN performance
  • LAN signaling issues which create a lot of packet re-transmission for the devices on the LAN
  • LAN Router with performance issues, low processing power or Deep Packet Inspection and advanced security features like URL blocking enabled
  • Wireless Access Points on the LAN side
  • Distance (both geographical as well as number of hops) between the speed testing client and the server

Why do I see a license expiration notice?
This notice is in place to protect our test from being stolen and run, mirrored, or framed into another website.

To remove this notice:

Make sure you are going to https://www.speakeasy.net/speedtest/. We have software in place to block the test from being used in any other domain.

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Also, you may have an older version of the test cached in your browser. Clearing your cache and Fusion Connect cookies should make the license expiration notice disappear.

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How does security software and firewalls impact the test?
Our internet broadband test sends packets of empty data back and forth to your computer in order to test your line speed. Since we are a third-party sending a receiving a tiny data packet from your computer to perform the test, some ad block or security services interpret this as an attack and act accordingly. Temporarily lowering the severity should allow the speed test to work. Be sure to turn it back on before leaving our website.

Mycci Speed Test

How do I save my bandwidth test results?
Your most recent speed test results are saved in your Results History when tested on desktop or tablet.