Office 365 Owa

Office 365: Email & Calendaring Using Templates in Outlook and OWA If you find that you repeatedly send the same message, you may want to create a new template. Many departments on campus will access and manage secondary accounts for departmental messaging and collaboration purposes. While there are multiple methods to manage secondary accounts (i.e. Outlook, Apple Mail, Thunderbird, Mobile Devices, etc.), this page will step through the process to sign into two different O365 accounts on the same computer at the same time through.

Email that meets the criteria defined in your Junk E-Mail settings in OWA will be automatically placed in your Junk E-Mail folder instead of in your Inbox. OWA provides tools that allow you to re-classify messages that have incorrectly been identified as “junk”, or messages that should be considered junk, but did not meet the criteria that was defined at the time the message was received.

When new mail is received, it is checked against your Junk E-Mail filters before it is placed in your Inbox. If it is considered to be unwanted and unsolicited email based on the criteria currently defined in your Junk E-Mail settings, it will be placed in the “Junk E-mail” folder in your folder list instead of your Inbox.

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The messages opened from your Junk E-Mail folder will have most of the same functions available that can be used with emails in your Inbox.

NOTE: The information in this article includes screen shots and directions taken from the latest version of Office 365. Please be aware that Microsoft can and does update the OWA client frequently and the directions and screen shots below may no longer match what you see in Office 365. Please notify the Service Desk or update this article with a comment below if the information is no longer accurate and cannot be followed reliably.

To correct the incorrect classification of a message as Junk Mail:

  1. Go to the Junk E-mail folder and locate the message that should not be flagged as 'junk mail'.
  2. Right click and select the option Mark as not junk.


To change the rules that are used to determine what messages are flagged as “junk” from OWA:

  1. Verify you are using the Mail view (not Calendar, People, etc.).
  2. Select the gear icon near the upper, right-hand corner, then View all Outlook settings.
  3. Select Mail -> Junk email.
  4. If you are having issues with inaccurate junk mail reporting, you may want to verify that the sender has been added to your Safe Senders and Recipients list. You can also manually add other addresses by entering the address and clicking the plus sign.
  5. Change the settings as desired.

For more information, see:

http://office.microsoft.com/en-us/web-apps-help/block-or-allow-junk-email-settings-HA102908351.aspx Lightroom 2019.

http://help.outlook.com/en-us/140/dd919038.aspx?ss=f8888587-2c41-4eac-ac36-c82a0ffc317e&ss-src=helparticle

Out of Office messages are sent automatically to anyone who sends you an email for a period of time you designate. It's important to note that the Out of Office Assistant will only reply once to any given sender for each activation period. If the same sender sends you another message, they will not get a second reply.

NOTE: you must be in the Mail application . The menu items under 'Options' change if you are in Calendar or People.

Turning on an Out of Office Message

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  1. Log into Office 365 from http://mail.duke.edu making sure you are accessing the Mail section (not Calendar, People, etc.).
  2. Select the gear at the upper right corner of your OWA window. Then, click View all Outlook settings and Mail.
  3. Select Automatic Replies.
  4. Click the button for Automatic replies on.
  5. If you want to set a time limit for replies, check the option Send replies only during a time period and designate a start and end time for your response.
  6. To send an automatic reply to any one outside our environment, select the check box for Send replies outside your organization, then decide whether to select Send replies only to contacts.
  7. Fill in the text of your automatic reply and click Save. If you don't select a time period for the replies to be sent, they will begin to be sent immediately.

Turning off an Out of Office Message

  1. Log into Office 365 from http://mail.duke.edu making sure you are accessing the Mail section (not Calendar, People, etc.).
  2. Select the gear at the upper right corner of your OWA window.
  3. Select Automatic replies.
  4. Uncheck Automatic replies on and click Save.

Outlook Web Application updates

Please be aware that Microsoft can and does update the OWA client frequently and the directions and screen shots above may no longer appear the same. If you are unable to follow the directions because they are now inaccurate, please feel free to let us know.

If you need further assistance, contact your local IT support group/person

Sign In To Office 365

You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200
Duke Health Users: DHTS Service Desk - 919 684 2243