Outlook Slow To Load

  1. Outlook Slow To Load 2019
  2. Outlook Slow To Load Emails
  3. Outlook Slow To Load On Mac

If your Outlook slow profile has shared mailboxes and has caching enabled (Download Shared Folders is selected), folder synchronization issues, performance issues, and other problems occur if the number of shared folders per mailbox exceeds 500, as described in KB 3115602. Additionally, errors are logged in the Sync Issues folder and “9646. Aug 21, 2020 Right-click Start, select Run. Type outlook.exe /safe and press Enter. If Outlook is slow in Safe Mode, then an add-in could be causing the issue. Click File and select Options.


If you're using Outlook to access your Office 365 email account or another Exchange-based email account, and you're having problems, we want to get you back to sending and receiving email as quickly as possible.


If you're looking for help with Outlook.com, check out Help for Outlook.com. > If you're looking for help with Outlook for Mac, check out Outlook 2016 for Mac Help.

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Fix software update and profile issues

Out-of-date software and corrupted Outlook profiles are two of the most common issues that can prevent you from sending and receiving email. If you're an admin with multiple users reporting problems, you also should check for service issues with Office 365.

Common Outlook fixes

Run Windows UpdateIf your Outlook client software or Windows operating system software is out of date, you might have problems sending and receiving email. For Windows Update instructions, see Windows Update: FAQ
Repair your Outlook profileAn Outlook profile is a set of configuration information that includes your user name, password, and file storage location. To repair your Outlook profile, see Fix your Outlook email connection by repairing your profile.
Check for service issuesAdmin only: If more than one person in your organization is experiencing email problems in Office 365, it could be due to a problem with the service. Go to the Office 365 service health dashboard page (admin sign in required), and check the status of the services under Exchange Online.

If you are using Microsoft Outlook for a long time, then you might have noticed that it is not running smoothly as earlier. Yes, Outlook performance can slow down as time rolls (of course with usage!). And, there are several aspects which might be responsible for this slow Outlook performance; counting from Add-ins to the health of your data file.

Fortunately, there available various workarounds to fix a slowly running Outlook. And in this blog, few things that you can try-out like settings verification, updating, installing updates, etc. to resolve slow Outlook performance are explained.

So, try them one after the other carefully and make sure your Outlook keeps running smoothly.

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How to Fix Slow Outlook Performance? – Easy Tips

You need to follow these 3 steps to fix your slow running Microsoft Outlook.

  1. Verify
  2. Disable
  3. Enable

1. What to Verify?

  • System Requirement

Check whether your computer meets the system requirements for the version of Microsoft Office that you are running. When Outlook is not compatible on your computer i.e. if your computer fails to meet Outlook requirements then you may experience various issues while working and Outlook says not enough memory, cannot start, access denied etc.

  • Update Outlook (Install New Office Updates)

If you are on older versions of Outlook like 2003 or 2007 then just go to the Help menu in your Outlook application, click on Check for Updates and follow the on-screen instructions.

In case, you are running Outlook 2010 then do the same thing using the Windows Update from Control Panel.

Why is outlook slow to load
  • Update Windows

Windows updates are essential to keep a computer running right, also, the updates are quite significant to have Outlook running ideally. With the Windows updates, Outlook gains Microsoft patches (updates), which boosts its speed and security.

  • Repair Outlook

If you have installed latest updates and still facing slow Outlook performance, then try Repair feature. This basically scans for and repairs issues that present in Outlook since after the first installation. Moreover, this technique doesn’t affect any of your files, rules, accounts.

Go to Control Panel -> select Programs and Features -> right-click on MS Office -> click on Change button -> choose Repair option, then follow the on-screen instructions.

In Outlook 2003 and 2007 versions, you can find the Repair option under Outlook Help menu.

  • Compact PST File

Large PST file may be the top reason for slow Outlook performance issues. To compact a PST file, close the Outlook first and open Control Panel. Click on Mail and select Data Files. Next, double-click on Personal Folders and choose Compact now option. Finally, start Outlook.

Outlook Slow To Load 2019

If you wish, you can break up large PST files into smaller ones (split).

  • Archive Inbox

The more emails in Inbox means more serious issues in Outlook, especially if Outlook is using PST files. So, instead of letting your Outlook Inbox grow, set up Auto Archiving.

Click on File tab, and select Options. Switch to the Advanced tab and choose AutoArchive Settings.

Enable Run AutoArchive Every check box, and in Days box specify how frequently the AutoArchive process should execute.

Also enable Prompt Before AutoArchive option, if you want to be notified before the AutoArchive process begins. In Defaultarchive file tab, give a name for the archived items file and click on OK button.

Go to Tools, then Options, and Other to reach AutoArchive Settings in Outlook 2003 and 2007.

  • Limit Published and Shared Calendars

The more you publish and share calendars, the more hindrance you are putting on Outlook. This slows Outlook performance since more data Outlook has to share in order to publish calendars. It’s fine to have one or two shared calendars but keep in mind that more data it has to push and pull, which slower your Outlook.

Outlook Slow To Load Emails

2. Things to Disable:

  • Indexing

Indexing within Outlook, particularly when you are running the app on older versions of Windows with Microsoft Windows Desktop Search installed, really gives rise to slow Outlook performance.

So, disable Indexing in Outlook by navigating to Tools -> then Options -> switch to Preferences tab -> select Search options. Uncheck all folders.

  • RSS Feeds


Outlook synchronizes RSS feeds from IE to the RSS reader in Outlook, by default. If you have bookmarked a large number of RSS feeds in IE, then syncing could easily make Outlook sluggish. So, if you don’t use Outlook as an RSS reader then disable it by going to Options, then Advanced and uncheck both options located under RSS Feeds.

  • Add-Ins

First, run Outlook in Safe Mode– by pressing CTRL button when Outlook starts.

If no problem occurs when Outlook app is running in Safe Mode, then it confirms one of the add-ins is causing the slow Outlook performance.

If so, then disable COM add-ins or Exchange Server client extensions from Outlook, and, restart it. If that does not help, disable the remaining add-ins one after the other.

Open Outlook File menu. Select Options, and then click on Add-ins. Select COM Add-ins located in the Manage list, and hit the Go button.

In the COM Add-Ins wizard, clear the check box of any COM add-ins that you want to deactivate. Opt OK, and restart Outlook.

  • Other Search Utilities

If you have any other software installed on your system for indexing and searching of your mailbox, then turning it off or disabling its ability to search the mailbox may help in resolving slow Outlook performance issues.

Outlook Slow To Load On Mac

3. What to Enable?

  • Send/Receive Frequency

Fine-tuning Outlook Send/Receive schedule can noticeably improve the Outlook performance. If emails are slowly showing up in Inbox, then configure Outlook to send/receive messages more frequently; thus it doesn’t have to fetch data each time it checks for messages.

In Outlook 2010, 2013 and 2016 versions, click on File button, select Options, then Advanced. Find Send/Receive category and click on the Send/Receive option. Under Send/Receive Groups, choose All Accounts, adjust the timing for Schedule an automatic send/receive every… (If possible, keep it very less).

  • Download Complete Items

Whether you are connecting Outlook with IMAP or POP3, never forget to set it so that it downloads the complete message, not just the message header.

Switch to Send/Receive tab and select Send/Receive Groups. Choose Define Send/Receive Groups and click on Edit button (ensure your email address is selected).

Outlook Slow To Load

Next, choose the folders and enable Download complete item including attachments for subscribe folders. Opt OK and proceed.


  • Delete emails, calendar items, and contacts that are no longer required
  • Often go through Deleted Items folder and empty it, by right-clicking on it then opting Empty Folder
  • Delete unwanted messages from the Sent Items folder
  • Use Cached Exchange Mode with Exchange server