Photoshop Program

Learn how to fix, 'Photoshop could not complete your request because of a program error' when opening or saving files

Photoshop Program Price

When opening or saving image files, you get one of the following errors:

  • 'Could not complete your request because of a program error.'
  • 'Could not save as 'yourfilename.psd' because of a program error.'

The ‘Photoshop could not save as 'yourfilename.psd' because of a program error.’ error can occur for various reasons from layer compositing to improper system permissions.
Follow the below troubleshooting recommendations to resolve program errors while saving files in Photoshop.

Program
  1. Make sure Photoshop is up to date with the latest bug fixes.
    See Keeping Photoshop up to date.

  2. Grant Photoshop 'Full Disk Access' in macOS System Preferences

    To change this preference on your Mac, choose Apple menu > System Preferences > Security & Privacy > then click Privacy.
    See Change Privacy preferences on Mac

  3. Hide all layers in the Layers panel then Save again

    Click or click and drag across the visibility icon on each of the layers to hide them.

    • Quit Photoshop
    • Navigate to the following location:
      • macOS: Navigate to '/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/'
      • Windows: Navigate to '~Program FilesAdobeAdobe Photoshop 2021RequiredUXP'
    • Rename the 'com.adobe.unifiedpanel' folder to '~com.adobe.unifiedpanel'
  4. If none of the above suggestions help, back up your preferences/settings folder then roll back to the previous version of Photoshop (either 22.0.1 or 21.1.4)

    See Revert to the previous Photoshop version

Programa

The ‘Photoshop could not complete your request because of a program error’ error can occur for various reasons from damaged Photoshop preferences to incompatible system hardware or software.
Follow the below troubleshooting recommendations to resolve program errors while opening files in Photoshop.

Photoshop program cost

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Mac
  1. Make sure Photoshop is up to date with the latest bug fixes.
    See Keeping Photoshop up to date.

    • Ensure your system meets Photoshop's minimum requirements for the latest version.
      SeePhotoshop system requirements
    • If your graphics hardware is unsupported, you may need to update to more modern graphics hardware.
      See Minimum graphics processor requirements
    • Navigate to Preferences > Plug-ins
    • Uncheck Enable Generator
  2. See Disable the GPU to quickly narrow down the issue


    If this step helps, perform further GPU troubleshooting.

    See Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

  3. If none of the above suggestions help, back up your preferences/settings folder then roll back to the previous version of Photoshop.

    See Revert to the previous Photoshop version

  1. Make sure Photoshop is up to date with the latest bug fixes.
    See Keeping Photoshop up to date.

  2. Download and decompress the user-diagnostics.zip file to a local folder you will be able to locate

    Download

  3. With the zip archive decompressed, copy the 'user-diagnostic' folder to the Photoshop Plug-Ins folder at the following locations:

    1. macOS: Application Folder > Adobe Photoshop 2021 > Plug-Ins
    2. Windows: Program Files > Adobe> Adobe Photoshop 2021 > Plug-Ins
  4. Select “Photoshop User Diagnostics” from the Plugins menu.

  5. Ableton push 1 for sale. In the panel that appears, make sure “copy error stacks to clipboard” is checked.

  6. Perform your steps that reproduce the Program Error

  7. When the Program Error appears, click Ok. When the dialog is dismissed, more details on the error are added to your clipboard for easy pasting.

  8. Return to the thread you are reporting to, or visit this Community plugin feedback thread, and Paste the clipboard contents in a new response for the Photoshop engineering team to see.

Photoshop Programme

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